Shipping policy
At Dunjy, we are committed to delivering your orders quickly, safely, and reliably. Please review our shipping policy before placing your order.
Order Processing Time
- Orders are processed within 1–2 business days
- Processing days: Monday to Friday (excluding holidays)
Order Cut-Off Time
- Orders placed before 4:00 PM (EST) → processed same day
- Orders placed after 4:00 PM (EST) → processed next business day
Shipping Time
- Delivery within the United States: 3–4 business days
Estimated Delivery Time
- Processing Time: 1–2 business days
- Transit Time: 3–4 business days
- Total Delivery Time: 4–6 business days
- Delivery time may vary due to external factors
Shipping Fees
- ✅ Free standard shipping on all U.S. orders
Shipping Locations
- Currently shipping only within the United States
Shipping Confirmation & Tracking
- Tracking number will be sent via email after shipment
Incorrect Shipping Information
- Make sure your address is correct during checkout
- Contact within 12 hours for any corrections
- Changes are not guaranteed after processing
Lost, Delayed, or Missing Packages
Contact us if your package is delayed or missing
We will:
- Investigate with the carrier
- Help locate your package
- Offer replacement/refund if applicable
Shipping Delays Disclaimer
Delays may occur due to:
- Weather conditions
- Carrier issues
- High demand periods
- Holidays
We are not responsible for carrier delays but will assist you
Contact Information
Store Name: Dunjy
- Email: support@dunjy.shop
- Phone: +1 929-782-9204
- Address: 1113 Sam Rittenberg Boulevard, Charleston, SC 29407, United States